There can be no doubt that marketers of today are under pressure.
Budgets are being squeezed. Deadlines are getting shorter. I am sure that most marketers will agree that expectations of what can be achieved are starting to creep into fantasy land.
I do therefore understand the allure of the AI tools that promise to provide the solution to all our problems. They feed the obsession of doing everything cheaply and quickly and offer a solution to the challenges presented by the frantic race to produce at scale.
Whilst AI driven content may well satisfy the bean counters (I am allowed to say that as a former accountant), I would like to sing the praises of a crucial element that is often overlooked – quality.
Whilst cheap and fast might deliver volume, it rarely delivers value.
The AI content gold rush
AI tools have opened extraordinary possibilities. They can generate articles, ads and social posts in seconds. They can help brainstorm ideas, create copy and even mimic tone of voice.
Whilst this may appear impressive, I believe that they have created a dangerous illusion that content creation can be reduced to a conveyor belt. Many marketers are falling into the trap of thinking quantity equals success and that they primary focus should be on ramping up the sausage factory to churn out more blog posts or landing pages than anyone else.
The result? A tidal wave of shallow, repetitive, and often inaccurate content that clogs the web and erodes trust. Doing more with less often means doing worse.
This is actually something that I have been aware of for a long time in digital marketing, as people have been warning about the flood of low quality dross ever since ‘content marketing’ became a thing.
I do, however, feel that this problem has been exacerbated in the last year or so as AI tools have jumped on the bandwagon and are doing their best to make hay whilst the sun shines.
True brand value doesn’t come from volume. It comes from the consistent delivery of insight, creativity and authenticity. You can’t automate your way to authority.
The hidden cost of cheap content
Low-quality, AI-churned content can harm a brand far more than it helps. It may confuse your audience but, crucially, weakens your authority and is likely to signal to search engines that you’re not trustworthy.
It is important to remember that search engines still drive the vast majority of traffic online. Yes, the use of LLM platforms is growing and features such as AI overview mean that you have to consider how to appeal to AI bots not just the search engine spiders, but you would be mad? very brave to ignore the search engines altogether. Remember that Google’s algorithm updates have repeatedly punished sites that prioritise speed and scale over relevance and depth.
Arguably more damaging is the human reaction. Those visitors who see generic, poorly written or inaccurate content are not going to be filled with confidence and are unlikely to come back.
Being blunt, I have seen some truly horrific ‘content’ produced by AI platforms in recent weeks. It is a worrying trend that I would dearly like to see go into reverse. Yes, it is possible to create videos that would have historically cost a significant chunk of any marketing budget, but they can look like a very bad school project and really shouldn’t be unleashed on a discerning audience…
In my humble opinion, rebuilding that trust costs far more than doing it right the first time.
Quality is a long-term investment
High quality content takes time. It requires research, originality, editorial polish and a genuine understanding of your audience. It involves human input such as strategic thinking, emotional intelligence and creative nuance. AI simply can’t replicate these (yet).
That effort pays dividends over time. Quality builds authority, earns backlinks, improves engagement and strengthens brand reputation.
Quality compounds over time. Quick wins rarely do.
AI should enhance, not replace
I am at risk of sounding as though I hate all things AI.
That is not the case as I recognise that, used wisely, AI can be a brilliant tool. It can streamline production, spark ideas and save hours of admin. It really can be awesome at saving hours of repetitive work and we use it on a daily basis here at Browser Media, but I do not think that AI should ever replace humans for editorial judgement or strategic direction. Rely on the grey cells for that.
The best marketers use AI to elevate their work, not to churn out more of it. They treat it as a tool, to assist you on a task that you are directing, not a shortcut.
Be unique
In the age of AI, the temptation to go cheap and fast has never been greater. There is, however, a real risk that the brands that chase speed at the expense of quality are building on sand.
Great marketing has always been about earning attention, trust and loyalty. That doesn’t come from cutting corners. It comes from crafting something worth reading, sharing and remembering. It is not cookie cutter junk.
Please don’t be afraid of investing the time that this requires.