An Introduction To Browser Media
Small but mighty
We’re a small but mature team. Formed 20 years ago, we’ve got over 120 years’ experience between us.
We have an unusual combination of creative and technical skills, driven by an unrelenting worth ethic and proactive approach. Together we’re more than the sum of our parts.
We do what we say we’re going to do and we do it well. Most importantly, we’re nice people to work with
Meet your team
Joe Friedlein
Founder / MD
Ali Cort
Client Services Director
Ashleigh Davison
Head of Biddable Media
Victoria Spall
Account Director
Kerry Sheahan
Account Director
Dave Gibson
Senior Account Manager
Rosey Bowring
Account Executive
Brian Sharman
Accounts
Peggy
Office Dog
What our clients say
We could wax lyrical about how brilliant we are, but you’re probably more interested in what our clients have to say.
“Personally recommended by a trusted contact, Browser Media have been working with us on our ranking, link strategy and online PR. We have been impressed by their consistent attention to detail, honesty, initiative, approachability and very high quality of work. We wouldn’t hesitate to recommend Browser Media, they feel different to other agencies out there and for this they should be proud.”
Eve Ashwell
Virgin Balloon Flights
“I felt our new website wasn’t delivering all that it could for our business and turned to Browser Media for help. They provided just the right mix of technical and creative support and since working with them, we’ve more than doubled our monthly traffic. When search marketing is done well, it gains huge momentum and this was proven when our founder was invited onto The Martin Lewis Money Show as an expert in Scottish law. I can highly recommend Browser Media for their expertise, tenacity and proactive approach.”
John Roberts
Austin Lafferty
“The Browser Media team has been fantastic to work with over the last year and extremely knowledgeable when it comes to SEO best practises. Not only have we seen significant improvements to our organic search rankings over a relatively short period of time but they continue to work closes with our chosen copywriters and are always on-hand to answer questions that inevitably crop up over time, especially when you have a reasonably large site that is being regularly updated.”
Stuart Brameld
Colt
“We have worked with Browser Media for several years now, and have found them to be a great partner for our paid search activities. They are extremely knowledgeable and also very flexible, always willing to work around our needs and schedules. I highly recommend them to anyone looking for a reliable and transparent PPC agency.”
Elin Kristiansen
Kardex
“We have been working alongside Browser Media for many years now and their knowledge and experience has been extremely beneficial to have on hand. Any issues or questions are met with quick responses and solutions. They are always proactive with bringing new ideas to the table and alongside this, their welcoming attitude makes developing and continuing a strong business relationship even easier! We would highly recommend Browser Media for any PPC or SEO support.”
Vicki Cole Cox
Backhouse Solicitors
“We have been working with Browser Media for a number of years. It has always been a pleasure and it is refreshing to find a team so passionate about delivering real business value rather than obsessing about so-called best practice. Excellent in every respect.”
Luke Kelly
ParkLet
“Browser Media is a real pleasure to deal with as they not only provide a expert service but also appear to genuinely have a passion for what they do and the service they provide. They have exceeded my expectations with every project, so I can’t really ask for more.”
Kevin Byrne
K2 Space
“Great value for money, and they work with us as truly equal partners. We never feel like just a “client” and there is always a willingness and appetite to work through new challenges.”
Jamie Andrews
Loco 2
“I have engaged Browser Media for more than 15 years in several different companies. Their professionalism, dedication and creativity always impresses me. In an arena littered by agencies promising short-term ‘wins’, Browser Media deliver insightful, strategic and ethical work that delivers long-term results. Boutique agency in size, Browser Media are leaders in their field that consistently punch way above their weight. I cannot recommend them highly enough.”
Aleks Szymanski
Scrypt
“This agency is a gem. They do great work, they care about our results, and they’re cost effective.”
Matthew O’Riordan
Ably
“Browser Media is an excellent agency that really cares about its clients. Our work together was key to our early growth. Having been let down by some shoddy SEO agencies, it was a relief to find a team that was so driven to deliver results and to do it in the right way. Their ethical stance is not just a sound byte and this helps deliver long term success.”
Simon Aldous
Bulk Powders
“An incredibly effective, integrated digital agency that provides a level of service and expertise across a fast-moving discipline which is second to none. And who are just great fun to work with.”
Kathryn Middleton
Lyco Group
“After working with the team at Browser Media for several years, I put my full trust in them to deliver results. They always offer expert advice and go above and beyond to improve our GA accounts. They are my ‘go to’ whenever I have a question about anything related to Digital Marketing.”
Rael Bearman
Gibbons Engineering Group
“Browser’s key star power is feeling like an extension of the internal marketing team. Our company has worked with them through growth periods and tougher periods, and they have felt like staff members inside the HQ. They put their clients first and foremost, willing to pivot output and support the needs of their clients, which is very rare to find in an agency.”
Samuel Darcy
Serge Denimes
“We are extremely happy working with Browser Media who manage our PPC advertising for us. We have found the service to be extremely professional and have enjoyed some excellent results from our partnership with them. Offering good value and a flexible ‘can do’ approach we would certainly recommend Browser Media.”
Christopher Miller
Navman
“As a Marketing Manager using specialist service providers, I need to know that they can be relied upon and trusted to do their best with my valuable budget. Browser Media not only provide a very professional and effective service, they are very professional and extremely reliable, acting promptly on every request. I have worked with Browser Media with two companies and would highly recommend them.”
Jason Hall
Underwoods Motor Group
“Browser Media is a fantastic company who put their clients first. I have worked with Browser Media for a number of years and will continue to do so well into the future, due to their friendly staff and impressive knowledge. With any contact to the office, you are warmly greeted and made to feel welcome straight away, and they will always bring new ideas/suggestions to enhance whatever project you are working on. Can’t recommend this company enough.”
Libby Phillipps
Q4 Bathrooms
“Simply one of the best agencies I’ve worked with in the past 20 years or so. In an era when agencies can get a bit beyond themselves with innovating (for innovations’ sake) and showing the world that they look like an agency… Browser Media keep it simple. They focus on their clients challenges and objectives, and get results. There is no bullshit. And they are a nice bunch to work with.”
Adian Durow
Unpuzzle
FAQs
All our work is based on a fixed day rate, which varies depending on whether it is a monthly retainer (£650+VAT) or a project (£775+VAT). All costs are fixed prior to starting any work. We can ultimately work with any budget – we hope that our transparent day rate helps set realistic expectations about how much time we are able to spend on each client. 95% of our work is on a retainer basis – you are assured of resource each month and enjoy the most competitive rates. We request a 60 day rolling notice period.
No. All work is performed by the Browser Media team, which is exclusively made up of salaried staff, all based in our UK office. We have seen first hand the damage that can be done by low quality outsourced work and will not risk your brand’s reputation online.
We are a little unusual (in a great way) in that we are all ‘doers’. We do not have layers of project management that simply adds cost and inefficiency. All our account teams actually roll up their sleeves and work on their client accounts, so will be able to answer all your questions and have an intimate knowledge of your business and your objectives.
Strictly speaking, we do not have minimum budgets and will help wherever we can in the most cost effective manner. In reality, we find it hard to deliver tangible improvements unless we have sufficient time to work on accounts, so we typically recommend at least two calendar days per month as a realistic budget.
No – we are strong believers that variety is the spice of life and we enjoy learning from our experience across a range of sectors. Whilst there are sectors in which we are especially strong (Fintech and Home Interests being the most notable), we relish the challenge of immersing ourselves in a new vertical and are very fast learners. You are the experts in your industry – we are experts at digital marketing. Together, we can achieve great things.
You may notice an absence of navel gazing about awards that we have won. Whilst this is a common practice in agency-land, we take a different approach to most and choose to focus on helping you rather than self-promotion. We have actually won awards, and recognise that they work well in many industries, but made a conscious decision to step away from agency love-ins several years ago.