Econsultancy’s recently released fifth annual Customer Engagement Report reveals that companies are overcoming social media fears as a customer service tool
Get ‘that’ cool new Facebook profile picture that everyone’s talking about
Schweppes has released an app that lets you create ‘that’ cool new Facebook profile picture that everyone’s talking about
Most viral brands of 2010
It’s been a big year for brands going viral. This inforgraphic takes a look at the most viral brands of 2010
It may be Christmas, but don’t neglect social media
There’s a temptation to slow down marketing efforts over the Christmas period. Here are a few tips for easy management.
Facebook uses facial recognition technology for new photo tagging feature
Facebook is rolling out ‘Tag Suggestions’ – a feature that automatically suggests who users should tag in photos based on facial recognition technology.
Top 10 Facebook status trends of 2010
Facebook has released a list of the top ten status trends of 2010. There were some interesting trends, from Justin Bieber to the World Cup.
Top Twitter trends in 2010
Twitter has released its list of top 2010 trends. There were over 25 billion Tweets sent in in 2010, everything from Gulf Oil Spill to Justin Bieber.
Bebo launches live video chat service, bChat
Bebo hopes to rekindle it’s dwindling success with the launch of it’s new video chat service, bChat. Can Bebo reclaim its place in the social media market?
How to set up a Facebook page for your business
Facebook can be a very powerful tool – both for brand building and customer acquisition. Here is a guide of how to set up and manage a business Facebook page
Introducing the new Facebook profile
Facebook has announced the launch of its new profile pages. How will the Facebook community react to the new changes?
HootSuite hits 1 million users
Social media dashboard HootSuite has reached one million registered users – and achieved some noteable milestones along the way
Record and share audio on the go with SoundCloud
Music sharing platform, SoundCloud has updated its service with a new feature that allows you to record and upload audio while on the go