Your customer feedback campaign needs work

With proper planning and careful preparation your customer feedback campaign will generate useful and meaningful data that you can use to fuel tests to improve your website’s conversion rate.

Libby Bearman
social-CRM-Business- via convergehub

Getting started with a social CRM strategy

It’s vital to know what customers are saying about your brand in order to provide support and also to engage with them. This is where social CRM comes in.

Guest Writer
Mumford and Sons


The best time to tweet? Customer service, good and bad. Mumford & Sons, cats and the best of Vine. The latest Browser Media My Five.

Guest Writer

The Power Of The Blog Post

Power to the (digital) people. How can you use blog posts and social media to make noise that will actually be heard?

Guest Writer